Field Remedy: 2798
Subject: Radio DVD800/CD500, Navigation map MY 2011 - Incompatible with radio MY 2009/2010
Models: Insignia 2009...2010,Astra-J 2009...2010,Meriva-B 2009...2010
Complaint: When DVD or CD 2011 is inserted an error message is displayed
Cause: Radios MY 2009/2010 cannot read the map data for MY 2011.
Production:
Remedy: In case of customer complaint do not replace the radio as this
will not solve the problem.
The problem affects MY 2009/2010 vehicles only and cannot be
solved yet.
For vehicle MY 2009/2010 an updated DVD / CD will be available
approximately August 2011.
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